Client Rebooking & Reminder Program for Wellness Centers

Keep wellness plans on track.

Online booking with deposits, timely reminders and honest review requests. We set it up. It runs itself.

Setup fee waived for pilot businesses · English and Spanish

SAMPLEBalance Wellness StudioText message · Today 10:02 AM
Hi Marcos! It's been a month since your last visit at Balance Wellness. Ready to book your next session? Tap to see times.Book your next session →
Booked for Friday! 🙌
ConfirmedFriday 10:30 AM · Deposit received
Reply STOP to opt out
In short

RetainOS is a client rebooking and reminder program for wellness centers. Clients book online with a deposit, get a text when they're due for their next session, and receive a simple request for an honest review. Missed calls get an instant text back. Visit and referral rewards stay off by default for healthcare-related services. We set everything up for you, in English and Spanish.

You're great at the work. Keeping clients on schedule is a second job.

Packages go unused and plans stall when nobody follows up. A timely reminder keeps clients on the plan they already chose.

Remembering who's due. Chasing no-shows. Asking for reviews after a great visit. It all matters, and it's the first thing to slip on a busy day.

How it works

Booking, reminders and reviews. Handled.

1

They book online and hold it with a deposit.

Fewer no-shows, and a missed call gets a text back with your booking link.

Balance Wellness Studio
Pick a time
9:0010:301:15
Deposit to hold your spotPaid ✓
2

We remind them when it's time.

A friendly text goes out when they're due for their next session, in English or Spanish. No treatment details in messages.

Balance Wellness Studio
Hi Marcos! It's been a month since your last visit at Balance Wellness. Ready to book your next session? Tap to see times.
3

We ask for an honest review.

Every client gets the same simple request after a visit. No incentives, no filtering.

Balance Wellness Studio
Thanks for visiting Balance Wellness Studio today! If you have a minute, we'd love your honest review. It helps others find us.
About rewards

Booking first. Rewards only when they're allowed.

Healthcare-related services have strict rules about gifts tied to visits or referrals. So visit and referral rewards stay off by default. You still get booking, deposits, reminders, missed-call text-back and review requests, plus staff contests for your team.

Cash-pay services like massage or sauna can use rewards. Medical services stay rewards-off until reviewed for your state.

See full reward details

Why RetainOS

More than a punch card.

Fewer no-shows

Deposits, reminders and missed-call text-back keep your calendar full.

Done for you

We set everything up on a 15-minute call. No software to learn.

English and Spanish

Every message, reminder and reward reaches clients in the language they prefer.

No commission. Ever.

One flat monthly price. Your clients stay yours.

Plans

Simple plans. No commission. Ever.

REGULARS
$39/month
Bring clients back
$99 one-time setup · waived for pilot businesses
  • Keep your booking app
  • Time-to-come-back reminders
  • Review requests after every visit
  • Rewards off by default
  • 100 texts per month
Start with Regulars
FULL BOOKRecommended
$79/month
Fill the calendar
$149 one-time setup · waived for pilot businesses
  • Everything in Regulars
  • Online booking, reminders and deposits
  • Missed-call text-back
  • We move your clients over
  • 300 texts per month
Start with Full Book
HANDS-OFF
$149/month
Have it run for you
$249 one-time setup · waived for pilot businesses
  • Everything in Full Book
  • Win-back campaigns
  • Done-for-you holiday promos
  • Staff contests
  • Monthly check-in and report
  • 750 texts per month
Start with Hands-Off

No commission on your clients. Ever.

Extra texts: $10 per 100.

After you sign up

Live in days, not weeks.

Pick a time for your 15-minute kickoff call.
On the call, we set up your program, your QR code and your first messages together.
You're live in [X] days. We handle the rest.

Questions owners ask

Do I have to switch booking apps?

No. Regulars works alongside the one you use now. Full Book adds our booking if you want it, and we move your clients over.

Do you take a cut of my bookings?

Never. One flat monthly price.

Can my clients get messages in Spanish?

Yes. Every message comes in English or Spanish.

Can I offer rewards?

Visit and referral rewards stay off by default for healthcare-related services, because gifts tied to visits or referrals can break healthcare rules. Cash-pay services that aren't medical treatment may qualify after review. Staff contests are always available.

Do messages include treatment details?

No. Reminders only say it's time to book, never what the treatment is.

Is there a contract?

[Month-to-month / your terms]

Your clients already trust you. Make the next visit easy.

Pilot spots are open for wellness centers. Setup fee waived.

  1. Pick a time for a 15-minute Google Meet call.
  2. Tell us about your business. It takes a minute.
  3. We set everything up. You're live in days.
Claim my pilot spot →Have a question first? Contact us

Your information stays private. See our Privacy Policy and Terms.

Questions?