Leasing & Renter Retention Program for Salon Suite Owners

Fill every suite. Keep every renter.

Reward new leases, renewals and renter referrals without giving away a month of rent. Then give every renter a loyalty program for their own clients. We set it up. It runs itself.

For salon suite buildings, booth-rental salons and beauty co-working spaces · English and Spanish

SAMPLEPalm Row Salon SuitesText message · Today 10:02 AM
Hi Valeria! Your suite lease at Palm Row renews May 1. Renew by April 15 and you get a complimentary $300 hotel savings card as our thank-you.Renew my lease →
Renewing! 🙌
Renewal reward$300 hotel savings card · after signing
Reply STOP to opt out
In short

RetainOS for salon suite owners is a leasing and renter retention program. Renters earn complimentary rewards, like hotel savings cards and getaway certificates, for signing a lease, renewing it and referring another pro who signs. Every renter can also use RetainOS with their own clients, as an amenity of your building. Your rent stays the same. We set everything up for you, in English and Spanish.

An empty suite costs you every week it sits.

Renters are independent pros. When their book slows down, they move, or go back to a commission salon. Then you're paying for listings, showings and weeks of empty rent to replace them.

The usual fix is a month of free rent. It fills one suite, costs a full month of income, and teaches the next renter to wait for a better deal.

The buildings that stay full do two things: they give renters a reason to sign now, and they help renters stay busy enough to stay.

How it works

Three moments that keep your building full.

1

A reward for signing.

New renters earn a complimentary getaway or a hotel savings card of up to $500 when they sign and pay. A reason to say yes this week, without touching your rent.

🎉 Welcome to Palm Row!
$500
Hotel Savings Card
Compliments of Palm Row Salon Suites
Issued after the lease is signed and the first payment clears. Terms apply.
2

Renters refer renters.

Your best leads already work in your building. When a renter refers a pro who signs, both get a reward.

Palm Row Salon Suites
Know a stylist looking for a suite? If they sign a lease at Palm Row, you both get a complimentary $200 hotel savings card.
3

A thank-you for renewing.

About 60 days before a lease ends, renters get a friendly reminder and a reward for renewing, in English or Spanish.

Palm Row Salon Suites
Hi Valeria! Your lease renews May 1. Renew by April 15 and your $300 hotel savings card is on us.
The amenity

Every suite comes with its own loyalty program.

Renters get RetainOS for their own clients: QR check-in, visit rewards, referral tracking and rebooking reminders, under their own business name. Busy renters stay. And it's one more reason to choose your building over the one down the street.

A perk to advertise

List it on your leasing page next to Wi-Fi and laundry.

Busier renters

Clients come back on time and send friends. Fuller books mean on-time rent.

A reason to stay

Their rebooking system lives in your building. Moving means starting over.

Their clients stay theirs

Renters own their client list. No commission, ever.

The rewards

Feels bigger than a discount. Costs less than a month of rent.

Lease rewards

Hotel savings cards

$100 to $500 in credits or discounts on eligible hotel bookings, through our rewards partner's booking site.

Renter pays: the discounted price of the stay they choose.
Lease rewards

Dining rewards

Discount offers of up to 50% off at more than 100,000 participating restaurants in the US and Canada.

Renter pays: a small activation fee, unless you cover it.
Lease rewards

Getaway certificates

Promotional resort stays in more than 100 destinations, like Cancún, Orlando, Las Vegas, the Bahamas, the Dominican Republic and many more, usually 3 to 7 nights, depending on the destination. Some destinations offer all-inclusive resorts.

Renter pays: taxes and fees for each night when activating, resort fees where they apply, and the meal plan at all-inclusive resorts. Flights not included. Terms apply.

Lease rewards are earned only after a signed lease and a cleared payment. Not cash, rent credit or gift cards. Getaways have conditions, like one per household every 12 months and living at least 100 miles from the resort. Terms apply. See full reward details

Building plans

One price for the building. No commission. Ever.

Leasing rewards

Lease-signing, renewal and renter-referral rewards, with reminders sent for you.

Renter loyalty

RetainOS for every renter who wants it, for their own clients.

Priced per building

Depends on how many suites you have. Per suite, less than a renter pays alone.

After you sign up

Live in days, not weeks.

Pick a time for your 15-minute kickoff call.
On the call, we set up your program, your QR code and your first messages together.
You're live in [X] days. We handle the rest.

Questions owners ask

Who is this for?

Owners and managers of salon suite buildings, booth-rental salons and beauty co-working spaces. You're the customer. Your renters get RetainOS for their own clients as a perk of leasing with you.

Why not just offer a month of free rent?

A month of free rent costs you a full month of income on every lease, and it teaches renters to shop for the next deal. A complimentary getaway or hotel savings card feels bigger to the renter and costs you far less than a month's rent. You can still use concessions; this gives you another option.

When is a lease reward earned?

After the lease is signed and the first payment clears. For renewals, after the renewal is signed. For renter referrals, after the referred pro signs and pays. You set the exact rules, and we put them in writing.

Do my renters have to use the loyalty program?

No. It's a perk, not a requirement. Renters who use it get visit rewards, referral tracking and reminders for their own clients, under their own business name.

What happens if a renter moves out?

Their client list and history stay theirs. They can keep RetainOS on their own plan, or stop. Nothing about your building's program changes.

Do renters pay anything for a getaway?

Yes, and we say so upfront. The stay is complimentary, but the guest pays taxes and fees for each night when activating, plus resort fees where they apply. Flights are not included. You can choose to cover the taxes and fees.

Can a franchise location use this?

Often yes, but check your franchise agreement first. Some brands control which perks a location can advertise. Independent suite buildings can start right away.

How much does it cost?

Pricing is per building and depends on how many suites you have. Per suite, it costs less than a renter would pay on their own. Book a 15-minute call and we'll send you a quote.

Is there a contract?

[Month-to-month / your terms]

Empty suites cost you every week. Let's fill them.

Pilot spots are open for salon suite buildings. Setup fee waived.

  1. Pick a time for a 15-minute Google Meet call.
  2. Tell us about your business. It takes a minute.
  3. We set everything up. You're live in days.
Claim my pilot spot →Have a question first? Contact us

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